
The Quiet Rift That Shouldn’t Exist
“I do bank work.” It’s like an uncomfortable confession by many fee appraisers. The disconnect between chief appraisers and fee appraisers isn’t just a communication

The Pirate Playbook for Bank Efficiency
The pirate patch wasn’t about an eye injury. It was really about efficiency. Topside: Patch on the right eye, left eye adjusted to bright light.Below

Cynical Appraisers Lose: The Benefits of an Optimistic Mindset
People think that cynicism is a sign of intelligence. It’s not. We often think of cynics as realists, those who see the world for what

Choose Your Hard: The Paradox of Running Appraisal Teams
It’s hard to run a poorly managed appraisal department. It’s hard to run an efficient appraisal department. It’s hard to run a poorly managed appraisal

Can vs. Will: The Story of Two Chief Appraisers
Let me tell you a story of two Chief Appraisers. On paper, they’re nearly identical. Both seasoned, respected and running appraisal departments that keep their

Digital Banking Transformation: Why Most Fail and How to Fix It
Why do most digital banking transformations fail? Three top reasons. Why it matters. Digital transformation leads to better business outcomes, including increased customer acquisition, improved