Where do appraisers go to become leaders

How well do you think your appraisal department is doing providing excellent customer success for the lending side? Appraisers are amazing at determining market value, but often at the expense of the business side. It takes leadership to find the time to improve your processes and not be singularly focused on reviewing and ordering appraisals. […]
Find good appraisers for your panel

Appraisers have stopped calling. Appraisal managers and chief appraisers used to hate to get the call, “Can I get on your approved appraiser list?” That’s no longer the case. The phone stopped ringing. No one is calling asking to be added to your fee panel. How low can it go The obvious answer is declining […]
Appraisal department bottlenecks

The best bankers are focused on delivering an industry-leading customer experience. Shouldn’t that include the appraisal department? I think the C-Suite would be surprised to learn their appraisal department is overworked. Heavy workload, long hours and understaffed. Chronic workload can cause long-term fatigue, diminished productivity and chronic stress. Consider a new goal for 2022: reduce […]
A better 2022

5 things to start the year out right 1 Fix your No. 1 problem from 2021 This is probably the easiest issue to identify, but the hardest to solve. The reason being is you probably have kicked the can ignoring the problem for an entire year. It’s something that has bugged you on an ongoing […]
2022 Predictions – Crash or Boom

Crash Or Boom? – As appraisers, we have a Spidey sense that the real estate market is overheating right now. Appraisers worry when they see unsustainable values. Appraisal departments worry about their bank’s collateral. Rising inflation, future interest rate jumps, uber low cap rates, iffy office lease renewals, skyrocketing multifamily rents, industrial fever, construction on a tear, yada yada. Lots of anecdotal evidence, but where’s the tipping point? Identify good fundamentals […]
Why’re appraisers always swamped?

The alligators represent inefficiencies, tedious manual processes and duplicative work. Appraisers have never worked harder, but what makes a successful appraisal department? Too much to do With defined outcomes, you will move away from the chronic condition of, “I’m swamped.” Measure performance by grading your appraisers, measure deliverables and communicate your expectations. Change your leadership […]