The Leap to Genius: Redefining the Appraiser’s Role
Ironically, excellence is the biggest threat to your growth and to the future of the valuation profession. Smart, safe and stalled. In The Big Leap, Gay Hendricks introduces the idea of: 1. Zone of Incompetence – tasks you’re not good at. 2. Zone of Competence – tasks you’re okay at, but others can do just […]
Accountability: The Courage to Own the Mirror
I’ve watched brilliant fee and chief appraisers hide. Not because they’re lazy. Because they’re scared. Scared of getting it wrong. Scared of being seen. Scared of not being enough. But here’s the paradox: Owning your mistakes builds more trust than pretending perfection. The moment you say, “I own this,” something shifts. Not just in the […]
Curiosity Is a Process Tool
Most appraisal departments have a foundational problem. The problem is the absence of asking questions. Questions like,• “Why is our review revision rate so high?• “Why do our SLAs lag behind competing banks?”• “Why are chief appraisers left out of the C-suite?” The biggest question is, “Is this still the best way to do this?” […]
Still Paying for Old Milk
Sunk costs are like old milk in the fridge. You’re pretty sure it’s turned the corner, but you’re afraid to open it. Same for your legacy appraisal platform provider. The longer you cling to “the way we’ve always done it,” the more expensive your loyalty becomes. Your team has been frustrated…for a long time. In […]
I Have To Get A Report Out
There’s always another appraisal to write. Another review to complete. Our greatest enemy isn’t lack of valuation skills. It’s our chronic busyness that’s stifling strategic leadership. Our industry doesn’t play to win. We play not to lose. Intelligence isn’t the issue. Appraisers are sharp. The real gap is agency. Appraisers don’t believe they have permission […]
Making Room for Something Better
Throwing away my MAI was a declaration: We can do better. 100x better. I believe in appraisers. I believe in the next version of our industry. We are the stewards of what’s next. Local Appraisal Institute chapters bring the mojo, but national feels like a bad relationship that’s hit rock bottom. Not just firing […]
